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Frequently Asked Questions

​Q: Where are you located?

A: We are located next to RockHound Apparel and directly across the street from the Sunoco Gas Station.

Q: Do you have evening or weekend hours?

A: Yes, we offer both appointments in the evening, as well as Saturday appointments. We are closed on Sundays.

Q: How is my privacy protected?

A: We take your privacy very seriously. All counseling sessions are confidential and we do not disclose your participation in counseling to anyone. All client information and records are kept private according to the Health Insurance Portability and Accountability Act (HIPAA). Only in rare instances are exceptions made to protect the safety of a client. 

Q: How much do counseling sessions cost?

A: If you plan to pay out-of-pocket, we will provide you a "Good Faith Estimate" for the costs of your treatment. Please refer HERE for information on your rights regarding the "Good Faith Estimate".


If you are using insurance, different insurance companies have different copayments and deductibles. If you would like to know your cost per session, we are happy to assist you when you contact us to set up a first session. We accept cash, check, all major credit cards, and FSA/HSA accounts.

Q: Do any of your clinicians speak Spanish?

A: Yes. We have one non-native Spanish speaking clinician.

Q: Which insurances do you take?

A: We accept a variety of insurance plans, including:

  • Aetna

  • AmeriHealth Administrators

  • Beacon Health Options

  • Blue Cross/Blue Shield

  • Capital Blue Cross

  • Coresource

  • Geisinger Health Plan

  • Highmark

  • Humana

  • Independence Administrators

  • Keystone Health Plan

  • Magellan Behavioral Health

  • Medicare (not Medicaid*)

  • Optum

  • Personal Choice

  • Quest Behavioral Health

  • Tricare

  • United Behavioral Health

  • United Healthcare

  • UPMC Health Plan


*We do NOT accept Medical Assistance plans such as Amerihealth Caritas, UPMC for You, United Heathcare Community Plan, and Highmark Wholecare*

Q: Do you participate in Employee Assistance Plans?

A: Yes, we participate with the following EAPs:

  • Aetna EAP

  • Beacon Health EAP

  • Carebridge EAP

  • Compsych EAP


  • Magellan EAP

  • Optum EAP

  • Quest EAP

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